• installChevy
    Chevrolet, USA
  • installCadillac
    Cadillac, USA
  • installOracle
    Oracle Corporation, India
  • installCocacola
    Coca Cola Corporation, India
  • installBud
    Budweiswer, Czech Republic
  • installLipton
    Lipton Tea
  • installLincoln
    Lincoln, USA
  • installMercury
    Mercury, USA
  • installAcura
    Acura, USA
  • installAAA
    AAA, Robinsville, USA
  • installCAA
    CAA, Canada
  • installSony
    Sony Electronics
  • installMotorola
    Motorola Corp.
  • installVolvo
    Volvo Corp, Kuwait
  • installRamada
    Ramada Hotels, USA
  • installSheraton
    Sheraton Hotels and Resorts, India
  • installDoverUS
    Dover United States Air Force Base
  • installBaymont
    Baymont Hotels, USA
  • installBostonNatural
    Boston Natural Gas, USA
  • installSDGas
    San Diego Gas & Electic, USA
  • installEagle
    Eagle Telecom, USA
  • installFCI
    Facilicom International
  • installNYLibrary
    New York, USA
  • installUSLabor
    United States Department of Labor
  • installKeyspan
    Long Island Lighting Co., New York, USA
  • installSkyweb
    SkyWeb Internet, New Jersey, USA
  • install3Com
    3Com, Guatemala
  • installmontcountycollege
    Montgomery County College, Maryland
  • installglaxo
    Glaxo, India
  • installaerobeep
    AeroBeep and Paging Services, New York
  • installelpasoelectric
    El Paso Electric, El Paso, TX
  • installmessagebureau
    Message Bureau, New York
  • installmailpostchicago
    Mail Post, Chicago
  • installstjohns
    St. John Hospital, Wyoming, USA
  • installbrookbond
    Brook Bond Tea
  • installDanat
    Danat Al Ain Resort , UAE
  • installDubaiFC
    Dubai Festival City
  • installHilton
    Hilton Hotels & resorts
  • installHoliday Inn
    Holiday Inn Hotels & Resorts
  • installIntercontinental
    Inter-Continental Hotels & Resorts (IHS)
  • installIHG
    Inter-Continental Hotel Groups
  • installCrowne Plaza
    Crowne Plaza Hotels & Resorts
  • installdialogic
    Dialogic
  • installmovenpick
    Movenpick Hotel , Bahrain
  • installlagoon
    Lagoon Hotel & Resort, Dead Sea Jordan
  • installmedia rotana
    Media Rotana , Dubai
  • installLe Vendome
    Le Vendome, Beirut
  • installdivan
    Divan Hotel (Erbil)
  • installPhoenicia
    Phoenicia Intercontinental Beirut
  • installzamzam
    Zamzam Grand Suites, KSA

IVR Applications

PEC's Insight IVR has been used by several businesses for many applications used to service high call volumes, reduce cost and improve the customer experience.

  • Voice Activated Dialing - automate routine enquiries
  • Entertainment and information - ringtone services, lottery, horoscope, dating, news
  • Healthcare - medical transcription services, automated prescription filling, patient reminders, off hours auto attendant, patient surveys, bill collections
  • Political Campaigns - candidate awareness, surveys, notifications
  • Call Centers - employee screening, customer satisfaction surveys, call routing
  • Education - parent/student information, notifications, emergency announcements
  • Township/County Government - community awareness, notifications, department routing, services provided, emergency announcements
  • Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos
  • pec_logo
  • Banking - bank information, balance, payments, transfers, transaction history
  • Retail & Entertainment - orders, bookings, credit & debit card payments
  • Utilities - meter readings, service, collections
  • Travel - ticket booking, flight information, check-in
  • Weather forecasts, water, road and ice conditions
  • Medical - Appointment Reminders, Lab Results, Emergency Notifications
  • Townships/Cities - Emergency Notifications (Tornados, Hurricanes, Power Cuts, etc), General Information

For more info on PEC's Insight IVR Applications click here

Request More Info