ivr.co replaces frustrating IVR menus with a natural-conversation AI voice agent that connects to your CRM, scheduling, and any API to actually get things done — working with your current phone setup, or a new one we deploy for you.
Endless menus, wrong transfers, mashing zero to reach a human. Over half of consumers have walked away from a company after a bad IVR experience.
The agent plugs into any API — your CRM, scheduling, order systems, and internal databases — so it can actually do things, not just talk. It works with your existing phone setup, and if you need a phone system too, we can deploy a complete one for you.
Connect your CRM, scheduling, e-commerce, payments, and internal systems.
Drops into your existing phone setup — keep your numbers and carriers.
No infrastructure? We can deploy a complete, managed phone system too — optional.
Because the agent connects to any API, it doesn't just answer — it does the work. A few of the applications teams put live first:
The agent checks real-time availability in your calendar or scheduling system, books the slot while the caller is still on the line, and sends the confirmation. No callbacks, no double-bookings, no front-desk bottleneck.
Ask for a ZIP code and the agent instantly routes the caller to the nearest branch, the right territory rep, or the correct service area — no menu tree, no misdirected calls. Works just as well for routing by account type, language, or urgency.
The agent greets every caller, captures who they are and why they're calling, verifies account details, then transfers to the right person with the full context attached. Your team stops asking "can I get your account number again?" and starts every call already up to speed.
Callers check where their order is, update a shipping address, reorder a favorite, or start a return — the agent reads live data from your store and takes action through your commerce API. Support volume drops and the phone becomes a real sales channel again.
A live pulse of signal moving through every call: understood, acted on, and answered naturally.
Bookings, lookups, and account actions handled end to end.
Real conversation. No keypad, no menu trees.
Hands off to a person with full context, no repeating.
Meets callers in their own language, automatically.
Resolution rates, deflection, and full transcripts.
Always on. No hold music, no queues, no missed calls.
Placeholder metrics — replace with your own verified numbers.
Tell us a little about your call volume and the systems you'd like the agent to connect to, and we'll set up a live demo.